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Rise of the Phy-gital Store: New York Dinner Event Round Up

29 September '14 | Debjyoti Paul
Retail CPG |

Wallet, wallet, everywhere…

05 September '14 | Adil Shabbir
Banking, Financial Services & Insurance |

How Holiday Readiness Testing is different?

20 August '14 | Abhishek Raj
Testing |

Public Cloud or Private Cloud – more than just the cost…

14 August '14 | Giridhar LV
Infrastructure Management |

The Human Element: Not to Be Forgotten Amid Technological Innovation

14 August '14 | Vijay Balakrishnan
Consumer Packaged Goods |

Beacon of Hope: Serving Growth and Customer Satisfaction

05 August '14 | Debjyoti Paul
Consumer Packaged Goods |

The Dos and Don’ts of Emerging Technologies Like iBeacon

30 July '14 | Debjyoti Paul
Consumer Packaged Goods |

What You Sold Us On – eCommerce Award Finalist Selections

17 July '14 | Anshuman Singh
Consumer Packaged Goods | Digital Business |

3 Steps to Getting Started with Microsoft Azure Cloud Services

04 June '14 | Koushik Ramani
Infrastructure Management |

8 Steps to Building a Successful Self Service Portal

03 June '14 | Giridhar LV
Infrastructure Management |

Innovation outsourced – a myth or a mirage or a truth staring at us?

13 January '14 | Ramesh Hosahalli
Digital Business |

What does a mobile user want?

03 January '14 | Gopikrishna Aravindan
Digital Business |

You ain’t learn’t nothin yet – Part 2

Thank you for the excellent comments in response to my earlier blog “You Ain’t Learn’t Nothin yet”. My own views on this topic were hidden in the original blog. Some of the statements which point to my views are:

The title itself, “You Ain’t Learn’t Nothin Yet”.

She has all the answers
Can that ever be possible? That means she is not asking the right questions.

There is no technical challenge……
After the first 10 years of your career, the only challenges are those in business solved by technology. There is nothing called a technical challenge. If you are looking for technical challenges only, you will hit a wall. The challenge is always how to increase revenue, reduce cost, minimize risk, improve process – through the application of technology and by changing the way people and machines work. That challenge will ‘never be won over’. Poets can never say that they have written their best piece. It is always work in progress.

Show me one person who says there is no (technical) challenge they cannot solve and I will show you one arrogant person whose career has already started its downward spiral unknown to them.

She will be assigned to yet another project, to yet another customer…
This depends on what problem you are trying to solve. If you are trying to solve the problem of ‘being utilized, being billable, then it is ‘yet another project’. Does Sachin Tendulkar play ‘yet another test, yet another one-day’? Does Sonu Nigam or the Rolling Stones perform in ‘yet another gig’? Do they think about the boredom of their job? Think about the boredom of a chef (or mom at home) cooking yet another fantastic meal.

It is what you are looking for in life. The chef, the Rolling Stones or Sonu Nigam are looking to bring a smile on a completely new set of people, some of whom might have seen them before. Hence they want to prove they can excel even more and for the others, they want to turn them into lifelong fans. Each performance is a ‘first time performance’. The mom at home is not cooking. Each day, she is building a family. The chef is trying to introduce his way of cooking to yet another person. And realize these professions above do effectively the same ‘thing’ for 30, 40 or 50 years in a row without a sweat. They are never ‘bored’.

Teach the team
A high performer never teaches the team; always learns from it. The moment you feel you are teaching, you have stopped learning and the slope of your own growth has reversed.
Once an interviewer asked Ustad Amjad Ali Khan “What keeps you going”? Ustadji said, “Every time I am in front of an audience, I try to get a certain kind of response from my Sarod. Bas Usi Ki khwaish Hai. (That is all I attempt to do).” That is it. That keeps him going. With an attempt to get his Sarod to respond to the audience, he is always learning; never playing to his audience. He is never there to ‘perform in front of yet another audience’.

I end the blog by saying “Oh! The burden of excellence. She cannot keep doing this again and again. She is bored.

Boredom has interested me for a long time. And the way I see it, it has nothing to do with the ‘excellence or importance of the work you do’. It applies to the washerwoman, to the bus driver, to Sachin Tendulkar, to Fidel Castro (giving the same anti US speeches for more than 60 years).

How do we avoid it?

For all those who were looking for an answer in this blog, they will be disappointed. There can be no answer. If you are looking for one, please see this YouTube clip.

YouTube Preview Image

You have to figure out your own formula for your own problem. For me I have had a simple formula that drives me every single day. I have had this formula for at least 30 years.

Every day I tell myself that “I want to bring Happiness and Success to the 10 people around me”. That is it. As a kid I wanted to make my father and mother proud of me. As a young sales guy, I wanted my boss to be seen in good light by his boss and bring success to my company. As a project manager, I wanted my customer to get promoted. As a husband and as a father, I want to bring a smile to the people whose life I am a critical part of. For my children, I hope to help them achieve what they are capable of.

This is a never-ending road. I have never been bored. In fact, every day I feel that “I work at the edge of my competence”. How do I make people happy? How do I make them successful? I don’t have the answer. I am looking for it. Everyday. That is my eternal quest. Would love to have your comments.

  • Geetha Manichandar

    Dear Anjan,

    I really enjoy reading your blogs. Thank you!

    I love the profound truth here:

    “A good way to look at SUCCESS:
    To laugh often and much;
    To win the respect of intelligent people and the affection of children;
    To earn the appreciation of honest critics and endure the betrayal of false friends;
    To appreciate beauty, to find the best in others;
    To leave the world a bit better, whether by a healthy child, a garden patch or a redeemed social condition;
    To know even one life has breathed easier because you have lived.
    This is to have succeeded.” ~
    Ralph Waldo Emerson

    Thanks and regards,