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Rise of the Phy-gital Store: New York Dinner Event Round Up

29 September '14 | Debjyoti Paul
Retail CPG |

Wallet, wallet, everywhere…

05 September '14 | Adil Shabbir
Banking, Financial Services & Insurance |

How Holiday Readiness Testing is different?

20 August '14 | Abhishek Raj
Testing |

Public Cloud or Private Cloud – more than just the cost…

14 August '14 | Giridhar LV
Infrastructure Management |

The Human Element: Not to Be Forgotten Amid Technological Innovation

14 August '14 | Vijay Balakrishnan
Retail CPG |

Beacon of Hope: Serving Growth and Customer Satisfaction

05 August '14 | Debjyoti Paul
Retail CPG |

The Dos and Don’ts of Emerging Technologies Like iBeacon

30 July '14 | Debjyoti Paul
Retail CPG |

What You Sold Us On – eCommerce Award Finalist Selections

17 July '14 | Anshuman Singh
Digital Business | Retail CPG |

3 Steps to Getting Started with Microsoft Azure Cloud Services

04 June '14 | Koushik Ramani
Infrastructure Management |

8 Steps to Building a Successful Self Service Portal

03 June '14 | Giridhar LV
Infrastructure Management |

Innovation outsourced – a myth or a mirage or a truth staring at us?

13 January '14 | Ramesh Hosahalli
Digital Business |

What does a mobile user want?

03 January '14 | Gopikrishna Aravindan
Digital Business |
>>

Conversations with testing customers on Catalog-based Pricing

I have had very interesting conversations with our testing customers this month. The topic was around how to categorize testing around a Catalog-based model. It is similar to ordering a seven course meal at a restaurant. While the example sounds simple, being prepared to and delivering the meal as per the consumer’s expectation is important.

Based on our experience in testing, we have come up with this model for both Functional and Non-functional testing. For one of our customers, we are implementing a functional testing catalog-based model for testing of their websites. These are sites that can go through simple to complex changes and may need multiple rounds of testing. For another customer, we have a Performance Testing catalog-based model where their brand sites will go through rigorous Load Testing every month to ensure their customers see the high performance in their sites.

We see a lot of possibilities in engaging our customers in this model. Here are a few benefits that customers are able to achieve from this model:

  • Provides predictable pricing and testing cost/schedule to Business team
  • Eliminates the need for a people-based model
  • Enhanced governance and operational focus
  • Metrics driven SLA approach that helps drive continuous improvements

I would love to get your views on this model and what challenges you see in these kinds of models. Please feel free to share your comments.