Phy-gital Roundtable: Breakfast Roundup from Germany and Netherlands

02 May '15 | Debjyoti Paul

German Shoppers: Meet Them in the Fast Lane to Phy-gital

15 January '15 | Ralf Reich

Shoppers Will Share Personal Information (But They Don’t Want to be “Friends”)

15 January '15 | Anil Venkat

Modernize or Perish: Property and Casualty Insurers and IT Solutions

14 January '15 | Manesh Rajendran

Benelux Reaches the Phy-gital Tipping Point: Omnichannel Readiness is Crucial

13 January '15 | Anil Gandharve

The New Omnichannel Dynamic: Finding Core Principles Across Industries

13 January '15 | Debjyoti Paul

Technology does not disrupt business – CIO day 2014 Roundup

02 December '14 | Anshuman Singh

Apple Pay – The Best Is Yet To Come

02 December '14 | Indy Sawhney

Digital transformation is a business transformation enabled by technology

01 December '14 | Amit Varma

3 Stages of FATCA Testing and Quality Assurance

06 October '14 | Raman Suprajarama

3 Reasons why Apple Pay could dominate the payments space

18 September '14 | Gaurav Johri

Beacon of Hope: Serving Growth and Customer Satisfaction

05 August '14 | Debjyoti Paul

The Dos and Don’ts of Emerging Technologies Like iBeacon

30 July '14 | Debjyoti Paul

What You Sold Us On – eCommerce Award Finalist Selections

17 July '14 | Anshuman Singh

3 Steps to Getting Started with Microsoft Azure Cloud Services

04 June '14 | Koushik Ramani

8 Steps to Building a Successful Self Service Portal

03 June '14 | Giridhar LV

Innovation outsourced – a myth or a mirage or a truth staring at us?

13 January '14 | Ramesh Hosahalli

What does a mobile user want?

03 January '14 | Gopikrishna Aravindan

How do you drive predictable quality through independent testing?

Posted on: 26 July '10

A process called software testing that started with an objective of debugging has now become a vital function that drives and brings predictability to the software being developed. Most of us started our careers debugging the given code and sending back the report. As testing and its processes matured, we slowly moved into the roles of software destructors and then finally defect preventers. Today, testing is no longer considered as a cost center in the organization. Testing has become independent, has a seat at the table, and plays a crucial role in achieving the end goal of customer satisfaction.

Today, the matured test organizations are using testing to measure and bring predictability to the quality of the product/application. This is not an easy stage to achieve in the journey of testing. There are some changes that an organization has to make to get to this level, fundamental of which is the change in mindset.

Through this blog series, I will take you through the journey, in form of my experiences, of creating a matured test organization that is process rich and that offers you competitive advantage. We will discuss about key issues, challenges, and solutions in testing processes, metrics, measurements, methodologies, ROI. Importantly, we will look at how you can drive predictable quality through independent testing.

Do share your experiences of how your test organizations have evolved through years, challenges you have faced in the process.