Phy-gital Roundtable: Breakfast Roundup from Germany and Netherlands

02 May '15 | Debjyoti Paul

German Shoppers: Meet Them in the Fast Lane to Phy-gital

15 January '15 | Ralf Reich

Shoppers Will Share Personal Information (But They Don’t Want to be “Friends”)

15 January '15 | Anil Venkat

Modernize or Perish: Property and Casualty Insurers and IT Solutions

14 January '15 | Manesh Rajendran

Benelux Reaches the Phy-gital Tipping Point: Omnichannel Readiness is Crucial

13 January '15 | Anil Gandharve

The New Omnichannel Dynamic: Finding Core Principles Across Industries

13 January '15 | Debjyoti Paul

Technology does not disrupt business – CIO day 2014 Roundup

02 December '14 | Anshuman Singh

Apple Pay – The Best Is Yet To Come

02 December '14 | Indy Sawhney

Digital transformation is a business transformation enabled by technology

01 December '14 | Amit Varma

3 Stages of FATCA Testing and Quality Assurance

06 October '14 | Raman Suprajarama

3 Reasons why Apple Pay could dominate the payments space

18 September '14 | Gaurav Johri

Beacon of Hope: Serving Growth and Customer Satisfaction

05 August '14 | Debjyoti Paul

The Dos and Don’ts of Emerging Technologies Like iBeacon

30 July '14 | Debjyoti Paul

What You Sold Us On – eCommerce Award Finalist Selections

17 July '14 | Anshuman Singh

3 Steps to Getting Started with Microsoft Azure Cloud Services

04 June '14 | Koushik Ramani

8 Steps to Building a Successful Self Service Portal

03 June '14 | Giridhar LV

Innovation outsourced – a myth or a mirage or a truth staring at us?

13 January '14 | Ramesh Hosahalli

What does a mobile user want?

03 January '14 | Gopikrishna Aravindan

My interactions with customers – Future of testing

Posted on: 19 March '13

Many of us spend a lot of time thinking about the future of testing. Recently, my dialogue with one of our customers on this topic engaged me extensively. The discussion focused on many trends including machines performing testing, growth in other parts of the world, 3D printing, digital wildfire, the need to be closer to customers, and the increased number of interfaces to the data center. We spent the maximum amount of time on the first two trends.

In the outsourcing world, it started with labor being replaced with cheaper labor. Can the cheaper labor now be replaced with machines? The driver-less cars will hopefully become a reality. Today, many service requests are being answered by a machine. Shop floor automation has become a reality. Similarly, can the dependency on human beings for testing be reduced further? Can a robot sit in front of a computer, read the test cases and execute them manually? Both of us thought this could very much be possible. So, in the future, it will not be restricted to only test automation. But, on this trend, both of us concluded that human beings will still be required to execute testing for the most complex scenarios.

Many multinationals are expanding rapidly in Asia, Africa and South America. How does this impact the future of testing? There will be an increased need for testers to think of the end-users in these parts of the world. Also, the cost arbitrage advantage may not exist.

As testing professionals, we will never stop thinking about the “future of testing”. Testing will always be needed, but the “who”, “why”, “what” and “how” of it will change from time to time. I am looking forward to your comments on this topic.

  • Cassie

    Thanks for posting about this blog.

  • kaumudi

    Agreed, that to some extent machines can replace testers. But that can be a limitation, provided testers decide to think! Machines do not think, only behave. If you want your complex applications to become stable, they have to be tested for the remotest of possibilities/occurrences. In fact, a good tester HAS to be a lateral thinker and always must have breaking the system as an uppermost thought in his mind. Well, easier said than done. In reality, testers are bogged down with test case suites, deadlines, executions etc. It is the job of his PM to find such a tester and groom him…