Phy-gital Roundtable: Breakfast Roundup from Germany and Netherlands

02 May '15 | Debjyoti Paul

German Shoppers: Meet Them in the Fast Lane to Phy-gital

15 January '15 | Ralf Reich

Shoppers Will Share Personal Information (But They Don’t Want to be “Friends”)

15 January '15 | Anil Venkat

Modernize or Perish: Property and Casualty Insurers and IT Solutions

14 January '15 | Manesh Rajendran

Benelux Reaches the Phy-gital Tipping Point: Omnichannel Readiness is Crucial

13 January '15 | Anil Gandharve

The New Omnichannel Dynamic: Finding Core Principles Across Industries

13 January '15 | Debjyoti Paul

Technology does not disrupt business – CIO day 2014 Roundup

02 December '14 | Anshuman Singh

Apple Pay – The Best Is Yet To Come

02 December '14 | Indy Sawhney

Digital transformation is a business transformation enabled by technology

01 December '14 | Amit Varma

3 Stages of FATCA Testing and Quality Assurance

06 October '14 | Raman Suprajarama

3 Reasons why Apple Pay could dominate the payments space

18 September '14 | Gaurav Johri

Beacon of Hope: Serving Growth and Customer Satisfaction

05 August '14 | Debjyoti Paul

The Dos and Don’ts of Emerging Technologies Like iBeacon

30 July '14 | Debjyoti Paul

What You Sold Us On – eCommerce Award Finalist Selections

17 July '14 | Anshuman Singh

3 Steps to Getting Started with Microsoft Azure Cloud Services

04 June '14 | Koushik Ramani

8 Steps to Building a Successful Self Service Portal

03 June '14 | Giridhar LV

Innovation outsourced – a myth or a mirage or a truth staring at us?

13 January '14 | Ramesh Hosahalli

What does a mobile user want?

03 January '14 | Gopikrishna Aravindan

Knowledge can either be created or destroyed

Posted on: 08 September '11

Knowledge Management is usually associated with groups, teams or industries and not at a personal level. I can hear you ask – “What is Knowledge Management?” Unlike energy, Knowledge can be created and destroyed and needs to be “managed” with utmost care, hence the term Knowledge Management (KM).

1. How is knowledge created?
To put it simply – You get an idea when you use your senses or just by closing your eyes and thinking. Share these ideas with others, to create more ideas and knowledge as a whole. There are two schools of thinking: Aristotle’s ‘Observe and Ideate’ and Plato’s ‘Ideate and Apply’ and both these contribute to an extensive debate.

2. How is knowledge destroyed?
When one leaves the world or an organization or a place or a field i.e., due to death, resignation or geographical migration. Or when physical manifestations of knowledge are destroyed e.g., hard disk crash, library burning down or an ink blot.

Knowledge Management is about meeting point number 1 and avoiding point number 2. This is the crux of it. (Knowledge destruction may be good at times for example in case of unlearning!)

Now, how does one do KM at a personal level?

Knowledge creation – Aristotle, Plato and Altshuller come to our rescue

  1. Observe, learn and ideate
  2. Ideate, apply and learn
  3. Define, use 40 inventive principles and generate specific solutions (you can refer to some of my earlier blog posts on innovation tools)

How to prevent knowledge from being destroyed

  1. Document
  2. Backup
  3. Share with other people

I found a couple of excellent applications to do all of these:

Document: At the bottom of this post, there is a screen clipping of this blog post, using Microsoft OneNote 2010, the latest note taking software. In the inset you can see all my previous blog posts as pages. OneNote also allows for subpages and sub-subpages and so on. You can create a neat knowledge hierarchy and still every piece of info is just a click away. This editor is very WYSIWYG unlike personal wikis like You can click pretty much anywhere on the page and start typing. If you have a tablet or an iPad, you can write anywhere you want.

You can categorize your knowledge under sections like blog posts, ideas, projects, tasks, podcasts or whatever. You can have multiple notebooks for every aspect of your life. This is well integrated to all Office applications – Outlook, PowerPoint, Excel and Word. So, you can input Excel files or import from the application you are in. In OneNote, there is no need to save files or sync anymore. OneNote does it by itself. OneNote also stores various versions of your documents without the need to check-in or check-out files.

Backup: SkyDrive, Microsoft’s cloud offering to users like you and me, gives 25 GB of free storage. You need to sign up to get a Windows Live ID. If you are a heavy Google user like I am, you can use your Gmail address to login. Added to that, you can actually create Word, Excel, PowerPoint or OneNote documents online using the WebApps. The user interface is nearly the same as you would see in your desktop App. You can even network map your SkyDrive account.

Share with other people: You can share links with anyone who has email access and they can edit the document without having the need to create a Live ID.

I think of OneNote + SkyDrive as a Google Docs + Dropbox solution. There it is – an excellent solution for personal Knowledge Management.




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