Phy-gital Roundtable: Breakfast Roundup from Germany and Netherlands

02 May '15 | Debjyoti Paul

German Shoppers: Meet Them in the Fast Lane to Phy-gital

15 January '15 | Ralf Reich

Shoppers Will Share Personal Information (But They Don’t Want to be “Friends”)

15 January '15 | Anil Venkat

Modernize or Perish: Property and Casualty Insurers and IT Solutions

14 January '15 | Manesh Rajendran

Benelux Reaches the Phy-gital Tipping Point: Omnichannel Readiness is Crucial

13 January '15 | Anil Gandharve

The New Omnichannel Dynamic: Finding Core Principles Across Industries

13 January '15 | Debjyoti Paul

Technology does not disrupt business – CIO day 2014 Roundup

02 December '14 | Anshuman Singh

Apple Pay – The Best Is Yet To Come

02 December '14 | Indy Sawhney

Digital transformation is a business transformation enabled by technology

01 December '14 | Amit Varma

3 Stages of FATCA Testing and Quality Assurance

06 October '14 | Raman Suprajarama

3 Reasons why Apple Pay could dominate the payments space

18 September '14 | Gaurav Johri

Beacon of Hope: Serving Growth and Customer Satisfaction

05 August '14 | Debjyoti Paul

The Dos and Don’ts of Emerging Technologies Like iBeacon

30 July '14 | Debjyoti Paul

What You Sold Us On – eCommerce Award Finalist Selections

17 July '14 | Anshuman Singh

3 Steps to Getting Started with Microsoft Azure Cloud Services

04 June '14 | Koushik Ramani

8 Steps to Building a Successful Self Service Portal

03 June '14 | Giridhar LV

Innovation outsourced – a myth or a mirage or a truth staring at us?

13 January '14 | Ramesh Hosahalli

What does a mobile user want?

03 January '14 | Gopikrishna Aravindan

Konnect and Communities

Posted on: 05 September '11

In this post we introduce two of our most popular, effective and complementary platforms of knowledge management – Konnect and Communities.
Konnect is our in-house developed social software that blends content management with Facebook, LinkedIn, Blogspot and Twitter type features. It’s viral, thriving and emergent.

Figure 1: Konnect features infographic

Typical “search” scenarios end with documents, expertise databases, scraps of information left in blogs or looking under the hierarchical constructs created by the organization. Konnect enables these typical content searches across blogs, discussions, documents, project repositories and expertise databases and also organizes them by relevance. What it does alongside is, find people who may be able to help, in the network. A Mindtree mind’s network is people who they mention explicitly, in addition to the communities they are connected to, by choice. So, they could be senior technical architects interested in visual design belonging to our “Open Source” practice. They would possibly be members of the user centric design community, technical leads community, open source community and definitely the leadership community. Their search will include people who have expertise in their network. We believe that connecting them to the right people will lead to a much richer conversation than reading flat files or even watching videos.

In essence Konnect helps us connect people with content, other people and networks of people. A passionate team created this platform, one of the best we could afford. However, all this wouldn’t have been of much use without vibrant communities in place.

In a recent speaking opportunity in Bangalore, we opened a debate on what should become an organizational priority to deploy effective social and collaborative systems – should we focus on culture, processes or technology first. At Mindtree our experience clearly has been “culture first”. It takes a few months to put a technology solution in place. It takes a year or more to operationalize processes. But it takes more than five years to set a culture in place.

Figure 2: A packed house listening to first generation entrepreneurs (from restaurateurs to technical specialists) hosted by the Innovation Community

Communities help us build a listening and dissenting corporate culture. It’s this culture that forces us to improve and innovate. It’s this culture of improvement and innovation that drives us out of bed to make our workplace better.

Figure 3: Conversations on Konnect microblog

This combination of communities and social software works very well for us. However they didn’t magically snap into place. It’s been a conscious effort on our part to nurture the communities, but that’s the subject of a later post.

Figure 4: A Konnect fan

 

 

 

  • Geetha

    Dear Sir,

    As we in India celebrate Teacher’s Day today, may I please thank you for your generosity in sharing your Knowledge with us?

    Konnect seems to be an awesome feature at MindTree!

    Thanks and regards,

    Geetha

  • knowledge management system

    Hi guys,
    This post is very useful and very interesting to read.
    Really, this post is providing nice information, Keep it up!!!!!
    doughkelly