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02 May '15 | Debjyoti Paul

German Shoppers: Meet Them in the Fast Lane to Phy-gital

15 January '15 | Ralf Reich

Shoppers Will Share Personal Information (But They Don’t Want to be “Friends”)

15 January '15 | Anil Venkat

Modernize or Perish: Property and Casualty Insurers and IT Solutions

14 January '15 | Manesh Rajendran

Benelux Reaches the Phy-gital Tipping Point: Omnichannel Readiness is Crucial

13 January '15 | Anil Gandharve

The New Omnichannel Dynamic: Finding Core Principles Across Industries

13 January '15 | Debjyoti Paul

Technology does not disrupt business – CIO day 2014 Roundup

02 December '14 | Anshuman Singh

Apple Pay – The Best Is Yet To Come

02 December '14 | Indy Sawhney

Digital transformation is a business transformation enabled by technology

01 December '14 | Amit Varma

3 Stages of FATCA Testing and Quality Assurance

06 October '14 | Raman Suprajarama

3 Reasons why Apple Pay could dominate the payments space

18 September '14 | Gaurav Johri

Beacon of Hope: Serving Growth and Customer Satisfaction

05 August '14 | Debjyoti Paul

The Dos and Don’ts of Emerging Technologies Like iBeacon

30 July '14 | Debjyoti Paul

What You Sold Us On – eCommerce Award Finalist Selections

17 July '14 | Anshuman Singh

3 Steps to Getting Started with Microsoft Azure Cloud Services

04 June '14 | Koushik Ramani

8 Steps to Building a Successful Self Service Portal

03 June '14 | Giridhar LV

Innovation outsourced – a myth or a mirage or a truth staring at us?

13 January '14 | Ramesh Hosahalli

What does a mobile user want?

03 January '14 | Gopikrishna Aravindan

My Interactions with customers – Meaningful career path for testing professionals

Posted on: 09 November '12

Last week was really memorable. I had a long and passionate discussion with one of our product engineering customers about providing a long-term and meaningful career path for testing professionals.

Jenifer (shadowed name of the customer), with very clear thoughts, first spoke about how the career path is implemented in her organization. She felt that a separate career path is required for testing professionals and there are roles at different levels in the field of testing. In her organization:

  1. All the testers start with technical hands-on experience
    • They start their career by performing manual test execution
  2. Then they acquire skills such as test automation and testing techniques to save time while not compromising on the quality of testing
  3. After a few years, the testers start to develop or design test cases
    • While performing these activities, they understand the end-user and the technologies involved
  4. Gradually, they move towards test planning and test architecture
  5. They would have spent five to seven years by the time they reach this stage

At this point, based on the need of the organization and their capabilities, they choose between a managerial and a technical role.

  1. Technical role – Focuses on test architecture, framework development, performance testing, security testing, deployment testing, field testing and so on
  2. Managerial role – Focuses on managing different testing projects and then grow to become senior engineering managers

The discussion was very interesting, especially in the context of what we are trying to accomplish at Mindtree. After an exercise spanning more than a year, the testing group is ready to roll out a career path for all testing professionals in the organization. Our model is slightly different though; you progress through the different stages in the first five to seven years, being a hands-on testing mind. You are encouraged to achieve many internal and external certifications. When you are about to become a Test Lead, an assessment will expose your strengths in all the relevant skills related to testing.

Based on this assessment and the organizational need, you will be encouraged to pursue a specialist or managerial career path. Being a specialist, you have an option to focus either on functionality or testing technology. Irrespective of the path you choose, there will be very senior roles available based on your contribution and performance.

I will be grateful for any comments on our initiative. I would love to get feedback from people working in the IT Services industry.

Ananda Rao Ladi

Ananda Rao Ladi, Senior Vice President and the Head of the Testing Business Unit (BU) at Mindtree Ltd. Ananda heads the Testing Service Line at Mindtree which has 2600 strong testing experts. Anand has been instrumental in setting up the Three Testing Pillars of Excellence - MindTest™ for processes and methodologies, Test Academy for competence development and Test Labs for thought leadership and innovation. Ananda, currently, is also the President of the STePIN, a leading testing forum in India. Anand, in the past, incubated and grew the Storage and Computing Systems business lines for Mindtree. Prior to joining Mindtree, Ananda worked for Wipro Technologies, where he pursued a technology career path in Operating Systems and Compilers. He has deep expertise in OS and compilers. Many of his cutting edge work have been published in leading international conferences. Anand holds a B.Tech degree with distinction in Computer Science and Engineering from NIT (REC), Warangal. Ananda has been an invited speaker in many leading international conferences and is known for his ability to incubate new initiatives. Ananda is learning piano and likes to ride bicycles and swim.