In my first blog, I spoke about a more effective way of communicating and focusing on culture rather than technology. We converted our Knowledge Management stories into comic strips because we believe – “a picture speaks a thousand words”. This was received very well internally, by Mindtree Minds.
We are looking to present these cartoon strips to the larger Knowledge Management community through this cartlog.
How many times in a week would you need information that you do not have access to, that resides in a silo? You stand in either a real or a virtual queue to talk to an expert who has been there – done that; knows where to find the information or how to fix it. This dependency is reason enough to leverage KM tools – be it wikis, forums, communities or a simple knowledge map.
The focus of this cartoon is on using KM tools. Our approach to usage has been voluntary and we have seen the benefits .We believe that focusing on driving compliance on KM will lead to spurious or gamed data. We also believe that some key areas need to be a part of a mandated process. At this point, I urge you to read Devdutt’s blog to see how an organization (and its people) often offers no more than lip service.
Do let me know of your experience with KM tools and adoption.