Phy-gital Roundtable: Breakfast Roundup from Germany and Netherlands

02 May '15 | Debjyoti Paul

German Shoppers: Meet Them in the Fast Lane to Phy-gital

15 January '15 | Ralf Reich

Shoppers Will Share Personal Information (But They Don’t Want to be “Friends”)

15 January '15 | Anil Venkat

Modernize or Perish: Property and Casualty Insurers and IT Solutions

14 January '15 | Manesh Rajendran

Benelux Reaches the Phy-gital Tipping Point: Omnichannel Readiness is Crucial

13 January '15 | Anil Gandharve

The New Omnichannel Dynamic: Finding Core Principles Across Industries

13 January '15 | Debjyoti Paul

Technology does not disrupt business – CIO day 2014 Roundup

02 December '14 | Anshuman Singh

Apple Pay – The Best Is Yet To Come

02 December '14 | Indy Sawhney

Digital transformation is a business transformation enabled by technology

01 December '14 | Amit Varma

3 Stages of FATCA Testing and Quality Assurance

06 October '14 | Raman Suprajarama

3 Reasons why Apple Pay could dominate the payments space

18 September '14 | Gaurav Johri

Beacon of Hope: Serving Growth and Customer Satisfaction

05 August '14 | Debjyoti Paul

The Dos and Don’ts of Emerging Technologies Like iBeacon

30 July '14 | Debjyoti Paul

What You Sold Us On – eCommerce Award Finalist Selections

17 July '14 | Anshuman Singh

3 Steps to Getting Started with Microsoft Azure Cloud Services

04 June '14 | Koushik Ramani

8 Steps to Building a Successful Self Service Portal

03 June '14 | Giridhar LV

Innovation outsourced – a myth or a mirage or a truth staring at us?

13 January '14 | Ramesh Hosahalli

What does a mobile user want?

03 January '14 | Gopikrishna Aravindan

Privacy in the age of Big Data

Posted on: 18 July '11

As I wrote in my previous blog, the web is fundamentally changing from a ‘browsing’ medium to a channel where we spend our time ‘transacting.’ With the explosion of social media apps, we have become more comfortable in revealing information about ourselves, without thinking that it could possibly lead to dire consequences. An extreme case being that of the New York congressman who failed to understand the concept behind Twitter, that it is a ‘public’ platform and sending any information (let alone questionable pictures) can find its way into the press and public at large.

Revealing information consciously and willingly is okay, but we have to start realizing that a lot of the digital tracks that we leave behind can be put together to form a dynamic digital profile of us. This is one of the issues of digital privacy in the age of ‘Big Data’. For instance, we all carry a cell phone and whether we know it or not, our location might get tracked via the signal our cell phone emits. Recently in Europe, one of the Parliamentarians was shocked to learn about how much and for how long, information on his location, cell logs and other caller related data was stored by the telecom operator.

Similarly some of the banks have admitted that they will be mining data related to the transactions we perform to understand our buying behavior. This data can then be sold to retailers or e-marketers to generate specific offers that may suit our lifestyle. It may be creepy to get an e-coupon out of the blue on your birthday (or anniversary) from a retailer that you would have shopped with some time back, but it could also have some nice benefits. On top of that, each one of us leaves behind digital tracks when we search or browse through different sites looking for something on the internet. If such data can be tagged to us, it can demonstrate our common interests.

If all the data on our locations, transactions and interests can be married together, it will create an interesting space-time digital profile for us which can be used to understand where we were, where we might possibly go, what interests us, what we may buy, etc. Given the troves of data involved, this may have been difficult to put together some years back. But with the advancement of Big Data techniques, it is quite possible today. With technologies like Hadoop and MapReduce and specific appliances like IBM Netezza, analysis of large amounts of data is within reach of many organizations. In addition, storage on the Cloud as well as digital data marketplaces may even make such digital profiles (or their elements) available for trading across organizations.

Does this mean that we have completely lost our ability to have privacy on the web? There is a comprehensive legislation in US and Europe covering different aspects of privacy. The problem seems to be that different states/countries have their own version and they may not be applicable across boundaries. With the web being a global medium, it becomes difficult to enforce many of the laws on an international basis.

If we add the complexities being brought in by Cloud Computing, the picture becomes even more muddled. In a public cloud, the location of the data is not guaranteed and hence the question of which law(s)/jurisdiction applies becomes quite questionable.

All hope is not lost. I do believe that fundamentally the laws will evolve on an international basis to provide a basic sense of security for us all. Privacy is still an issue that can be quite a hot button for a number of us. We just have to witness what is currently happening with Rupert Murdoch’s news media empire to understand when the basic tenets of privacy are violated (and revealed) how much anger can be generated in the public.

We should take basic precautions and keep in mind that whatever we do on the web can be tracked and used. But it should not prevent us from utilizing this very powerful medium that has come together over the last couple of decades.



Kamran Ozair

Kamran Ozair is the Co-Founder, Executive Vice President at Mindtree. He oversees technical competence creation, technology direction, building key alliances and the financial planning for Mindtree's Technology Practices for IT Services. An acknowledged authority on Architecture and SOA, Ozair is also a current member of the Institute of Electrical and Electronics Engineers Computer Society. Ozair holds a Bachelor of Arts degree in computer science and engineering sciences from Dartmouth College, Hanover, N.H., and a Masters degree in computer science with a concentration in artificial intelligence from the University of Wisconsin, Madison.

  • Lubna

    I think Google+ will enable us to be tracked more easily. I just opted that google+ tags would be available to me on other websites also (so that I can share that link with my circle etc), but after reading this have realised the entire issue of privacy!!! — even if it probably means customised ads popping all over for me. Nice article.

  • unholyguy

    Kamran, you are a bit late to this party, most of what you mention has been happening for twenty years

    • Hi unholyguy

      Some of the technologies certainly have been around for a while. However, it is the synergy across these that is making it possible to really ‘track’ an individual and understand their behaviors and patterns from different perspectives. In addition, the advancements in analytic techniques and cost of cheap hardware is making it possible for a number of organizations to do so versus Big government or large organizations of the past. These are the aspects that makes it more interesting (and in some sense more sinister) for the average Joe.



  • Jimmy Merchant

    As simple as it might have seemed a few years back, the digital world has only grown in complexity. It’s no more a child’s play to be able to navigate across all the information share that we do in our daily lives. Of course a lot of this information would have been better off private.

    When I logged in to my Google account settings, I was surprised to see about 37 different settings that allowed me to control information sharing for the different Google products that I’ve been using. To see so much personal information in one place was definitely quite scary. Like you mentioned the Digital footprints can be used to build a dynamic profile. And that could be dangerous considering it can be used to bring down people.

    However, for mid sized companies operating in the digital data space, would provide a very good opportunity. Wiping the digital footprints could be big business. You sure don’t want your teenage booze adventures to show up when you are about to take up an important office. Digital foot printing it is going to be!