Phy-gital Roundtable: Breakfast Roundup from Germany and Netherlands

02 May '15 | Debjyoti Paul

German Shoppers: Meet Them in the Fast Lane to Phy-gital

15 January '15 | Ralf Reich

Shoppers Will Share Personal Information (But They Don’t Want to be “Friends”)

15 January '15 | Anil Venkat

Modernize or Perish: Property and Casualty Insurers and IT Solutions

14 January '15 | Manesh Rajendran

Benelux Reaches the Phy-gital Tipping Point: Omnichannel Readiness is Crucial

13 January '15 | Anil Gandharve

The New Omnichannel Dynamic: Finding Core Principles Across Industries

13 January '15 | Debjyoti Paul

Technology does not disrupt business – CIO day 2014 Roundup

02 December '14 | Anshuman Singh

Apple Pay – The Best Is Yet To Come

02 December '14 | Indy Sawhney

Digital transformation is a business transformation enabled by technology

01 December '14 | Amit Varma

3 Stages of FATCA Testing and Quality Assurance

06 October '14 | Raman Suprajarama

3 Reasons why Apple Pay could dominate the payments space

18 September '14 | Gaurav Johri

Beacon of Hope: Serving Growth and Customer Satisfaction

05 August '14 | Debjyoti Paul

The Dos and Don’ts of Emerging Technologies Like iBeacon

30 July '14 | Debjyoti Paul

What You Sold Us On – eCommerce Award Finalist Selections

17 July '14 | Anshuman Singh

3 Steps to Getting Started with Microsoft Azure Cloud Services

04 June '14 | Koushik Ramani

8 Steps to Building a Successful Self Service Portal

03 June '14 | Giridhar LV

Innovation outsourced – a myth or a mirage or a truth staring at us?

13 January '14 | Ramesh Hosahalli

What does a mobile user want?

03 January '14 | Gopikrishna Aravindan

Can testing link business risks to the end user satisfaction?

Posted on: 11 March '11

Last week has been pretty busy with strategy meetings and customer interactions. As usual all the customer interactions offer something to learn, so was this particular interaction.

One of the customers asked me if our testing team can identify the business risks for the end-user, based on the progress of test execution. It is not an easy question to answer. The challenge in user based testing is to link the testing progress with the functionality coverage and to figure out the dependencies between different functionalities. The bigger challenge is in the non-functional aspects.

Many times, the application or the product will have to interoperate with others. Identifying the risks in this context becomes even harder. Performing an end-to-end integration testing will be a challenge in the intermediate releases. The issue is not easy even in the standalone environment. Predicting relationships between two requirements without a view into the code is a challenging task.

One needs to leverage a set of factors to be able to identify the business risks based on the progress of user based testing:

– History of different releases is the most important factor
– Looking into the code coverage also helps

In this context, a good tester must employ the proven testing optimization techniques. There may be a way to feed in the findings from exploratory testing as well.

Do let me know your thoughts on some of the other ways you have effectively used to identify the business risks for the end-user.