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30 July '14 | Debjyoti Paul

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03 June '14 | Giridhar LV

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Can testing link business risks to the end user satisfaction?

Posted on: 11 March '11

Last week has been pretty busy with strategy meetings and customer interactions. As usual all the customer interactions offer something to learn, so was this particular interaction.

One of the customers asked me if our testing team can identify the business risks for the end-user, based on the progress of test execution. It is not an easy question to answer. The challenge in user based testing is to link the testing progress with the functionality coverage and to figure out the dependencies between different functionalities. The bigger challenge is in the non-functional aspects.

Many times, the application or the product will have to interoperate with others. Identifying the risks in this context becomes even harder. Performing an end-to-end integration testing will be a challenge in the intermediate releases. The issue is not easy even in the standalone environment. Predicting relationships between two requirements without a view into the code is a challenging task.

One needs to leverage a set of factors to be able to identify the business risks based on the progress of user based testing:

– History of different releases is the most important factor
– Looking into the code coverage also helps

In this context, a good tester must employ the proven testing optimization techniques. There may be a way to feed in the findings from exploratory testing as well.

Do let me know your thoughts on some of the other ways you have effectively used to identify the business risks for the end-user.

Ananda Rao Ladi

Ananda Rao Ladi, Senior Vice President and the Head of the Testing Business Unit (BU) at Mindtree Ltd. Ananda heads the Testing Service Line at Mindtree which has 2600 strong testing experts. Anand has been instrumental in setting up the Three Testing Pillars of Excellence - MindTest™ for processes and methodologies, Test Academy for competence development and Test Labs for thought leadership and innovation. Ananda, currently, is also the President of the STePIN, a leading testing forum in India. Anand, in the past, incubated and grew the Storage and Computing Systems business lines for Mindtree. Prior to joining Mindtree, Ananda worked for Wipro Technologies, where he pursued a technology career path in Operating Systems and Compilers. He has deep expertise in OS and compilers. Many of his cutting edge work have been published in leading international conferences. Anand holds a B.Tech degree with distinction in Computer Science and Engineering from NIT (REC), Warangal. Ananda has been an invited speaker in many leading international conferences and is known for his ability to incubate new initiatives. Ananda is learning piano and likes to ride bicycles and swim.