Phy-gital Roundtable: Breakfast Roundup from Germany and Netherlands

02 May '15 | Debjyoti Paul

German Shoppers: Meet Them in the Fast Lane to Phy-gital

15 January '15 | Ralf Reich

Shoppers Will Share Personal Information (But They Don’t Want to be “Friends”)

15 January '15 | Anil Venkat

Modernize or Perish: Property and Casualty Insurers and IT Solutions

14 January '15 | Manesh Rajendran

Benelux Reaches the Phy-gital Tipping Point: Omnichannel Readiness is Crucial

13 January '15 | Anil Gandharve

The New Omnichannel Dynamic: Finding Core Principles Across Industries

13 January '15 | Debjyoti Paul

Technology does not disrupt business – CIO day 2014 Roundup

02 December '14 | Anshuman Singh

Apple Pay – The Best Is Yet To Come

02 December '14 | Indy Sawhney

Digital transformation is a business transformation enabled by technology

01 December '14 | Amit Varma

3 Stages of FATCA Testing and Quality Assurance

06 October '14 | Raman Suprajarama

3 Reasons why Apple Pay could dominate the payments space

18 September '14 | Gaurav Johri

Beacon of Hope: Serving Growth and Customer Satisfaction

05 August '14 | Debjyoti Paul

The Dos and Don’ts of Emerging Technologies Like iBeacon

30 July '14 | Debjyoti Paul

What You Sold Us On – eCommerce Award Finalist Selections

17 July '14 | Anshuman Singh

3 Steps to Getting Started with Microsoft Azure Cloud Services

04 June '14 | Koushik Ramani

8 Steps to Building a Successful Self Service Portal

03 June '14 | Giridhar LV

Innovation outsourced – a myth or a mirage or a truth staring at us?

13 January '14 | Ramesh Hosahalli

What does a mobile user want?

03 January '14 | Gopikrishna Aravindan

Purposeful Collaboration: Making a Distributed Agile Pod Model Work for a Major Airline

Posted on: 27 May '15

Watching a mature, Agile pod at work reminds me that software development is influenced by corporate culture, yet still distinct from the larger company that surrounds it. A mature Agile culture values collaboration and teamwork above all else. Mindtree’s Airwolf Pod exemplifies this spirit of collaboration, despite having our team divided between our Agile Center of Excellence in Florida and an office in the Central Time Zone.

The Airwolf Pod is currently redesigning web services for a major airline. The new platform will provide data to various third-party websites that need information about airfares and flight itineraries, and allow customers on those sites to book flights. The airline’s legacy platform earned the airline over a billion dollars last year-but the airline saw room for improvement and knew Mindtree could make it happen.

Mindtree’s Airwolf Pod is building a platform to make it easier for the airline to partner with new third-party websites and cut the on-ramping process down from three months to a single day. How’s that for efficiency!?! The airline will also be able to add new functionality to the platform more quickly, including the ability to accept new foreign currencies and allow customers to pay with vouchers from promotional campaigns.

Maybe it’s the pride of ownership, or maybe it’s the camaraderie built over hours of working together towards a common goal, but I believe agile development fosters a unique sense of teamwork towards purposeful collaboration. “We are the only pod working on this new platform for [the airline],” said the Business Analyst on the project. “We own it and we’re building it from the ground up.”

The Scrum Master for the Airwolf Pod added, “The team is really excited because we get to build this product from scratch. This is a preferable environment for the team because they are not handcuffed by previous developers’ implementation or methodology. They can be pioneers within the Spring Integration framework to make this new product as effective and efficient as possible.”

Even though the team has become a close-knit unit, many of you know that Agile development doesn’t happen by accident. Every morning the team gathers around for their daily “standup” meeting where each member answers the following questions: “What did I do yesterday? What will I do today? Do I have any blockers I need resolved?”

Thanks to an always-on video feed connecting the two locations, the entire team can see and hear each other despite being hundreds of miles apart. “When we’re working with the team, we’re not just thinking about ourselves,” said the Scrum Master. “Instead, we’re working together to make sure that we all meet our common goals.”

The fact that Airwolf Pod works in different states makes their close collaboration even more remarkable. “The difference between the more traditional Agile Pod and our distributed model is that every aspect of collaboration is intentional. Team members can’t always just reach over and tap their neighbor on the shoulder, so the team has to be more proactive about collaboration,” said the Scrum Master.

“I love the collaboration because – from a Business Analyst standpoint – it makes me more informed and allows me to anticipate the team’s needs,” the Business Analyst added. “I think the collaboration enhances everyone’s job and delivers better outcomes for companies.”

Danielle McDuffie

Danielle McDuffie is a presales technical writer for Mindtree’s Global Agile Center of Excellence. Throughout her career, she has dedicated herself to winning business through creating and shaping both written and visual content in the form of proposals, presentations, and marketing collateral.