Phy-gital Roundtable: Breakfast Roundup from Germany and Netherlands

02 May '15 | Debjyoti Paul

German Shoppers: Meet Them in the Fast Lane to Phy-gital

15 January '15 | Ralf Reich

Shoppers Will Share Personal Information (But They Don’t Want to be “Friends”)

15 January '15 | Anil Venkat

Modernize or Perish: Property and Casualty Insurers and IT Solutions

14 January '15 | Manesh Rajendran

Benelux Reaches the Phy-gital Tipping Point: Omnichannel Readiness is Crucial

13 January '15 | Anil Gandharve

The New Omnichannel Dynamic: Finding Core Principles Across Industries

13 January '15 | Debjyoti Paul

Technology does not disrupt business – CIO day 2014 Roundup

02 December '14 | Anshuman Singh

Apple Pay – The Best Is Yet To Come

02 December '14 | Indy Sawhney

Digital transformation is a business transformation enabled by technology

01 December '14 | Amit Varma

3 Stages of FATCA Testing and Quality Assurance

06 October '14 | Raman Suprajarama

3 Reasons why Apple Pay could dominate the payments space

18 September '14 | Gaurav Johri

Beacon of Hope: Serving Growth and Customer Satisfaction

05 August '14 | Debjyoti Paul

The Dos and Don’ts of Emerging Technologies Like iBeacon

30 July '14 | Debjyoti Paul

What You Sold Us On – eCommerce Award Finalist Selections

17 July '14 | Anshuman Singh

3 Steps to Getting Started with Microsoft Azure Cloud Services

04 June '14 | Koushik Ramani

8 Steps to Building a Successful Self Service Portal

03 June '14 | Giridhar LV

Innovation outsourced – a myth or a mirage or a truth staring at us?

13 January '14 | Ramesh Hosahalli

What does a mobile user want?

03 January '14 | Gopikrishna Aravindan

What is Agile?

Posted on: 06 July '17
Christopher Murphy
SPC, CSPO General Manager Global Lead - Agile Center of Excellence

When clients come to us asking for “Agile”, they’re usually thinking of Scrum. They’re expecting us to come into their organization and solve all of their IT problems through standups and burn-down charts, or sending a scrum master or an agile coach to work with their teams. To this kind of IT services buyer, “Agile” is a hammer and every IT problem they have is a nail.

They’ve bought into “Agile” because of the benefits they’ve heard about – they want the faster time-to-market, the increased visibility into their teams, and the ability to release software whenever they want. And they think that each of these nails can be pounded in with the Agile hammer; that by simply switching to iterative development cycles and implementing a few ceremonies, everything will be fixed.

This confusion is often the root cause for why Agile projects fail. Agile is more than just Scrum, and Scrum is not a cure-all for your IT woes. Agile is a buzz word that is misused to cover a multitude of IT sins. It is time to take the buzz out of the buzz word and get a reality check.

How do we do that? First and foremost, at Mindtree we have stopped selling hammers. We sit down with our clients and do real analysis. We immerse ourselves in our client’s organization. We dig to identify the root cause of the issues that they are experiencing. We then apply the most effective tool to mitigate risk and optimize productivity.

Sometimes, that will be an Agile Framework. Sometimes it won’t. We need to make sure that we are well-versed in a variety of problem-solving tools. We need to reach out to internal experts to validate our hypothesis and gain knowledge from their experience. Only then can we begin the process of change that will be needed, beginning with helping our clients build a strategy and roadmap that will guide them on the journey of change. We then walk this journey with them and adjust course as necessary to ensure changes are adopted and institutionalized.

Hey, IT services world, it is time to stop selling “Agile” and start helping clients solve their problems. The sooner we start digging deep to find the problem our clients actually need solved, the sooner we can see real business value delivered.

For more information, please write to

Christopher Murphy

Christopher Murphy leads Mindtree’s Global Agile Center of Excellence. He has over 26 years of Management Consulting experience and 9+ years Agile Coaching, Training and Delivery experience. He has managed many large-scale IT programs to include Agile and SAFe Transformations, Advanced Data Visualization, Predictive Analytics, Enterprise Resource Planning and Trading and Risk Management.